Information We Collect

We collect personal information when you make a booking, contact us, or use our website. The types of information we may collect include:

• Personal Information: Name, email address, phone number, postal address, and payment details (e.g., credit card number).

• Booking Details: Dates of stay, number of guests, and special requests.

• Website Usage Information: IP address, browser type, operating system, pages visited, and cookies (as outlined below).

• We may also collect additional information that you voluntarily provide to us in the context of your stay or communication with us (for example, preferences regarding your accommodation or services).

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Contract Performance: To fulfill our contractual obligations when you make a
  booking and stay at our property.

• Legitimate Interests: To improve our services, respond to your inquiries, manage
  our relationship with you, and ensure the safety and security of our premises.

• Consent: For sending marketing communications or promotional material, where
  you have explicitly opted in.

• Legal Obligation: To comply with tax, accounting, public authority, and other legal
  requirements.

How We Use Your Information

The information we collect is used to:

• Process your booking and provide the services you request.

• Communicate with you regarding your reservation, including confirmation, pre-arrival details, and post-stay feedback requests.

• Improve our services and website functionality based on your feedback and usage patterns.

• Send promotional offers, news, and updates (if you have opted-in to receive such communications).

• We may also use your information to manage our day-to-day business operations, prevent fraud, and ensure compliance with applicable laws and regulations.

Sharing Your Information

We do not sell or share your personal information with third parties for marketing purposes. However, we may share your information in the following cases:

• Third-Party Service Providers: We may share your personal details with trusted third-party providers who assist in operating our business, such as payment processors, booking platforms, and cleaning services.

• Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process (e.g., to comply with a subpoena or court order).

• We ensure that any third parties that process your data on our behalf are bound by
  appropriate contractual and confidentiality obligations and process your data only in
  accordance with our instructions and applicable data protection laws.

• We ensure that any third parties that process your data on our behalf are bound by
  appropriate contractual and confidentiality obligations and process your data only in
  accordance with our instructions and applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you interact with our website. These may be used to:

• Improve site navigation and user experience.

• Remember preferences or login details.

• Track website usage for analytics purposes.

You can choose to disable cookies through your browser settings, but please note that this may affect some functionality on our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include secure servers, encryption technology, and restricted access to sensitive data. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After that, we will securely delete or anonymize your data.

Your Rights (Under GDPR and Greek Law)

As a data subject under the General Data Protection Regulation (GDPR) and applicable Greek data protection law, you have the right to:

• Access: Request a copy of the personal information we hold about you.

• Rectification: Request corrections to inaccurate or incomplete information.

• Erasure (Right to be Forgotten): Request that we delete your personal information, subject to certain legal or legitimate business exceptions.

• Restriction of Processing: Request that we limit the processing of your personal
  data in specific circumstances.

• Data Portability: Request a copy of your data in a structured, commonly used, and
  machine-readable format, where technically feasible.

• Object: Object to the processing of your personal data when our legal basis is legitimate interest, including profiling, as well as object at any time to processing for direct marketing purposes.

• Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.

• Opt-Out: You may opt out of receiving marketing communications by
  following the unsubscribe instructions in any email or by contacting us directly.
   

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. You also have the right to lodge a complaint with the competent data protection authority in Greece if you believe that your data protection rights have been violated.​

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Governing Law and Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Greece. Any disputes arising from or related to the processing of your personal data or the interpretation and application of this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of Athens, Greece.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

• Email: legal.dpt@mojorated.com

• Phone: +30 210 6619790

Consent to Privacy Policy

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.